Meta Approved Message Templates

HSM

Highly Structured Messages (HSM) required to initiate conversations or message customers outside the 24-hour window.

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order_confirmation_v1(en_US)
UTILITYApproved

Order #{{1}} Confirmed!

Hi {{1}}, thanks for choosing thynkWISE. Your order has been processed and will dispatch shortly.

thynkWISE Automated Notification

Track Shipment
Meta ID: tpl_meta_101Synced with Meta Cloud API
reengage_24h_window_expired(en_US)
MARKETINGApproved

Following up from thynkWISE

Hi {{1}}, our customer specialist wanted to follow up on your recent question. Would you like to continue our conversation?

Yes, continue chatNot right now
Meta ID: tpl_meta_102Synced with Meta Cloud API
flash_sale_announcement(en_US)
MARKETINGApproved

Special VIP Offer: Get 20% off all enterprise plans this week only! Reply 'OFFER' or click below.

Claim Discount
Meta ID: tpl_meta_103Synced with Meta Cloud API
WhatsApp Mobile Preview
W
thynkWISE Verified

Following up from thynkWISE

Hi Aarav, our customer specialist wanted to follow up on your recent question. Would you like to continue our conversation?

Yes, continue chat
Not right now
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